Social workers work with individuals and families to help improve outcomes in their lives. This may be helping to protect vulnerable people from harm or abuse or supporting people to live independently. Social workers support people, act as advocates and direct people to the services they may require. Social workers often work in multi-disciplinary teams alongside health and education professionals.
Social workers usually have a ‘caseload’ – a number of cases of individuals/families who they work with at any one time. Their work entails visits to service users, assessments, organising packages of support, making recommendations or referrals to other services and agencies, keeping detailed records and participating in multi-disciplinary team meetings. Social workers also provide support and information and crucially use their skills in relationship work.